If you have any questions, request, ideas or suggestions, please do not hesitate to contact us. Use the contact form below.
Home Health Products Ltd
S06-Palace Chambers, 40 London Road
Stroud, Gloucestershire GL5 2AJ
Tel: 0333 577 7700
[email protected]
If you have specific questions about our products and their possible applications then please select from one of the following categories. For general questions please use our contact form.
General terms and Conditions of home health products ltd
(hereinafter the Vendor)
§1 Scope of the Terms and Conditions
The Vendor’s deliveries, services and offers are only based on the following terms and conditions. Other contractual terms do not form part of the contract, even if we have not expressly objected to them.
§2 Prices
(1) Whether the total price is displayed as gross or net is noted in the ‘Total price in £’ field.
(2) Prices are ex warehouse UK plus packaging and carriage to the destination agreed in the contract.
§3 Delivery/acceptance delays
(1) Where delivery of the purchased item is delayed after the due date with the Vendor responsible, a reasonable grace period of 20 days is to be set by the Purchaser.
(2) Where the Purchaser delays acceptance, the Vendor is entitled to delay performance until the Purchaser has paid the purchase price or provided security for it.
§5 Liability
(1) Where the Vendor is to make good a loss due to statutory provisions in accordance with these Terms and Conditions caused by slight negligence, the Vendor’s liability is limited: Liability only exists in the event of a breach of substantial contractual obligations and is limited to typical losses foreseeable on entering into the contract. This restriction does not apply to injury to life or limb. The same applies to losses caused by a defect.
(2) Regardless of the Vendor’s fault, any liability by the Vendor remains unaffected in the event of fraudulent concealment of the defect, or resulting from the acceptance of a warranty or a procurement risk and in accordance with Product Liability Law.
§6 Retention of title
(1) Until payment of the full purchase price the Vendor retains title to the goods delivered. The Purchaser may not make use of the reserved goods.
(2) In the event of access by third parties, in particular court bailiffs, to the reserved goods the Purchaser is obliged to point out the Vendor’s title, and inform the Vendor without delay.
§7 Payment/offsetting
(1) The agreed purchase price is due without any deduction – such as a discount.
(2) The Purchaser is only entitled to offsetting if the counterclaim is undisputed or legally binding.
§8 Ancillary agreements
Verbal agreements or ancillary agreements have not been entered into between the Parties.
§9 Free instalment agreement
Where, due to the agreement with the Vendor, the consumer as a purchaser is allowed to pay the purchase price in instalments without consideration to be provided by the consumer to guarantee payment in instalments (free instalment agreement), the following applies: Where the Purchaser is in arrears by more than 10 working days in part or in whole with an instalment or at least 10% of the instalment, the Vendor is entitled to terminate the instalment agreement without stating reasons. In this event, payment of the outstanding amount becomes due.
§10 Jurisdiction
Where the customer is a registered trader, legal entity under public law or a special fund under public law, jurisdiction for both parties for all disputes arising from the contractual relationship lies with the UK courts.
§11 International jurisdiction
UK laws apply to all existing or future disputes arising from the contractual relationship. This does not apply if the contract or claims under the contract entered into by an individual (the consumer) for one purpose that cannot be assigned to this person’s professional or commercial activity form the subject of the proceedings.
§12 Partial invalidity
One of the provisions of these Terms and Conditions being or becoming void does not affect the validity of the other provisions.
The protection of personal data is of the highest importance to hhp GmbH. For this reason, hhp GmbH would like to take this opportunity to inform you of how we protect your privacy if you make your personal data available to us. Along with the thorough compliance with statutory data protection provisions, our intention with this notice is to bind ourselves to handle your data in complete confidentiality in order to protect your privacy at all times. It is important to us that you feel secure when visiting hhp GmbH’s website.
What your data is used for
We would like to continually improve our product and make it more attractive for our customers. We are only able to optimise the content of hhp GmbH’s website in accordance with customer requirements by being certain of which areas are visited most often and for the longest. Personal information is used by hhp GmbH for the purposes of technical website administration, customer administration, product surveys and marketing. This is only ever to the extent required. The better hhp GmbH understands the wishes and interests of its customers, the easier it is for you to find the required information on our website.
Declaration of consent cancellation
You may cancel your declaration of consent at any time with future effect. In the event of cancellation, hhp GmbH undertakes to immediately delete personal data unless deletion breaches mandatory statutory duties to retain.
Cancellation may be sent without an official format by email or post to the following address:
hhp GmbH
Sophienstraße 15-17
76133 Karlsruhe
[email protected]
Personal details
Requesting you to enter personal details such as address, names or telephone numbers on hhp GmbH’s website is subject to specific data protection provisions, of which we make you aware with the following wording:
We use this data to administer customers, for the purposes of technical website administration, marketing and product surveys, and only to the extent required. Your personal data is not forwarded to third parties under any circumstances. The exception applies here to service providers and third parties acting on behalf of hhp GmbH.
Further information
General details will be collected automatically when you access hhp GmbH’s website. These details include the type of browser and operating system used, your internet and service provider’s domain name and similar. This involves exclusively details that cannot be used to identify you. These details are also created when accessing any other website on the internet. As such, this is not a specific role of hhp GmbH’s website. Details of this nature are only collected anonymously and only analysed by hhp GmbH for statistical purposes.
Cookies
Cookies are text files containing information used to identify repeat visitors to our website, and only for the duration of the visit. Cookies are saved to your computer’s hard drive and cause no damage to it. Our website’s cookies contain no personal data whatsoever about you. Cookies save you having to re-enter data, make it easier for you to transfer specific content, and assist hhp GmbH in identifying particularly popular areas of its online product. This allows hhp GmbH to accurately coordinate the website’s content with the requirements of customers. If undesired, the use of cookies can be deactivated at any time by adjusting your browser settings. Use your browser’s help function to find out how to adjust these settings.
Right to information
On request, we will inform you in writing as quickly as possible about applicable rights and laws, and whether and which personal data about you is stored by us. Where, despite our efforts regarding data security, accuracy and relevance, incorrect information about you is stored, we will correct it at your request.
Option to choose
We would like to use your data to inform customers and interested parties about our products and services, and consult with them where applicable. Of course, participation in such surveys is voluntary. Where you do not agree to this you may inform us at any time by post. In this event we will block your data immediately.
Security
hhp GmbH implements organisational and technical security measures in order to protect personal data provided from intentional or accidental manipulation, destruction, loss or access by unauthorised persons. These security measures will be continually adapted, improved and updated in accordance with the state of technology.
Your point of contact for security matters
For questions, complaints or applications regarding data protection, hhp GmbH’s data protection officer Mr Timo Dehn is at your disposal. Public directory procedure under Articles 4 and 4E of the German Data Protection Act. The data protection officer provides the details requested in accordance with the law.
Name of the responsible office:
hhp
home health products Ltd
3 Crescent Terrace, Cheltenham
Gloucestershire GL50 3PE
Tel: 0333 577 7700
E-Mail: [email protected]
www.hhp-uk.co.uk
Executive Director: Bruno Nuyttens
Registered Office: 3 Crescent Terrace, Cheltenham Gloucestershire GL50 3PE
VAT number: DE227770590
Purpose of collecting, processing and using data:
The company’s object is the development, manufacture and distribution of medical and wellness products.
Description of the groups of individuals and data or data categories involved: Customer and employee data, and required data from partner companies and third parties for performing the purpose.
Recipients or categories of recipients who may be sent data:
Public offices as part of an overriding legal provision
Suppliers as part of a partnership in accordance with Article 11 of the German Data Protection Act
Companies and trading organisations of HHP GmbH
Some organisational units for performing the purpose
Deadlines for deleting data:
Multiple retention duties and deadlines apply due to statutory provisions. The corresponding data is deleted by no later than the expiry of these deadlines.
Data transfer to third parties:
The forwarding of data to third parties is not planned.
hhp Ltd. The Data Protection Officer is Marc Apfel, May 2011.
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